Pricing

Plans priced in the open.

Every plan includes Listen, Rank, and Drivers for every survey. Choose a plan, see what it includes, add what you need, and get your total before you talk to anyone. See how Ranx compares with other platforms.

Billing

Billed each month. Change or cancel before the next renewal.

Starter

Getting started

$449/month

Billed monthly.

Pilot $224.50/month for the first three months, then $449/month

For one People leader trying Ranx on a single survey program.

300employees included, up to 1,500 7.5Kresponses a month 10active surveys 3admin seats

Includes

Playbooks and custom surveys
Email, SMS, link, and QR delivery
Audience lists by upload
Ranked results, priorities, and segments
Confidentiality thresholds
Results export
Driver view for each survey cycle

Owners for each fix and proof it worked: included in Business and Enterprise; Act and Lift Essentials add-on on Pro.

Start a Starter pilot Customize Starter

ProRecommended

People team

$1,499/month

Billed monthly.

Pilot $749.50/month for the first three months, then $1,499/month

For HR and People teams running recurring engagement programs.

1,000employees included, up to 2,000 25Kresponses a month 25active surveys 10admin seats

Everything in Starter, plus

HR and CRM connectors
White-label branding
Themes from written comments
Drivers across 36 months
Drivers by team
Results in your own systems, by API

Owners for each fix and proof it worked: add Act and Lift Essentials, +$249/month.

Start a Pro pilot Customizing Pro below

Business

Built into how you run

$2,499/month

Billed monthly.

Pilot $1,249.50/month for the first three months, then $2,499/month

For organizations that make regular surveys and follow-through part of how they're managed.

2,000employees included, up to 5,000 50Kresponses a month 40active surveys 15admin seats

Everything in Pro, plus

An owner, tasks, and dates for each fix (Act)
Plans, guides, and a deck for each fix
Whether each fix worked (Lift)
Ready-made Power BI reports

Start a Business pilot Customize Business

Enterprise

At scale

$12/employee a year

$38,400 minimum. An annual agreement, scoped with you.

An annual agreement priced to your organization: for 5,000+ employees, several business units or client workspaces, or procurement needs like annual invoicing and a security review.

5,000+employees 100Kresponses a month 50active surveys 25admin seats

Everything in Business, plus

The highest response, survey, and admin limits
An annual agreement scoped with you
Implementation and workspace support

Request an Enterprise proposal Customize Enterprise

Sizing

What a 1,000-person organization would pay.

Each plan includes a number of employees: Starter 300, Pro 1,000, Business 2,000. Beyond that, $12 an employee a year, in packs of 100. Starter covers up to 1,500 employees, Pro up to 2,000, and Business up to 5,000; above that, the next plan takes over. Responses, surveys, and features don't change with size: a quarterly pulse to 1,000 people fits even Starter's 7,500 responses a month. What decides the plan is what you want after the results.

The ranked list of what to fix first Starter + 700 more employees $1,324/month
Plus an owner for each fix, and the next survey's read on whether it worked Pro + Act and Lift Essentials $1,748/month
Plus a ready-to-run package for each initiative Business $2,499/month
Several business units or a procurement review: an annual agreement at $12 an employee a year, $38,400 minimum Enterprise $38,400/year

A different size or mix? Answer six questions and get your plan.

Build your plan

What Pro includes, and what you can add.

Highlighted items come with your plan or with an add-on you turned on. Turn on an add-on to add more, or switch plans to compare; your choices are kept. See what each feature does.

Listen

Playbooks and custom surveys Proven listening programs, or your own survey.

Included
Email, SMS, link, and QR delivery SMS is billed per message.

Included
Audience lists by upload Bring your roster or customer list as a file.

Included
HR and CRM connectors Audiences that stay in sync with your HR platform or CRM.What's this?

Included
White-label branding Your brand on surveys and invitations.What's this?

Included

Rank

Ranked results, priorities, and segments What people weigh most, and what to fix first.

Included
Confidentiality thresholds Results for small groups of employees, patients, or students stay hidden.

Included
Results export Download results for your own analysis.

Included
Open-Text AI themes Themes from written comments, with privacy checks.What's this?

Included

Drivers

Driver view for each survey cycle What's behind the results of each survey.

Included
Drivers across 36 months How those drivers change across surveys, not one survey at a time.What's this?

Included
Drivers by team How the drivers differ from team to team.What's this?

Included

Act

Act portfolio Recommended initiatives to choose from, with owners, tasks, dates, and a record of the decision.What's this?
Implementation packages Ready-to-use plans, guides, and briefings for each initiative, approved by a person first.What's this?

Lift

Lift results tracking Whether the initiatives worked, shared with the people who need to know.What's this?

Results and platform

Results API connector Results in your own systems.What's this?

Included
Power BI template pack Ready-made Ranx reports in Power BI, set up with our help.What's this?

Capacity

Employees: 1,000 1,000 included, up to 2,000. +$125/month per 100 more.

0
Admin seats: 10 10 included. +$29/month per extra seat.

0
Active surveys: 25 25 included. +$99/month per 10 more.

0
Responses a month: 25,000 25,000 included. +$299/month per 10,000 more a month.

0

Usage, billed after the fact

Responses over your allowance $0.05 each. Collection never stops when you go over.
Responses a month
SMS invitations and reminders $0.10 per message. Email, link, and QR delivery cost nothing extra.
Texts a month

What counts

How limits and usage work.

Employees: Active people on your employee lists, each counted once however many lists they're on. Customer lists don't count. Going over never stops a survey: Account Admin shows your count and the packs of 100 that cover everyone. Starter covers up to 1,500 employees, Pro up to 2,000, and Business up to 5,000; past that, move up a plan.
Responses: Each submitted survey counts once against your allowance for the billing period: the monthly figure on monthly billing, twelve times it for the year on annual billing. Collection never stops: responses over the allowance are $0.05 each on the next invoice.
Active surveys: Survey cycles that are live: launched and not yet closed or archived. A launch past your limit has to wait until a cycle closes or you add a pack.
Admin seats: Account owners and admins. Add more one seat at a time.
SMS: $0.10 per text message sent for invitations and reminders, billed each month.
Sales tax: Prices are in US dollars and exclude sales tax, which checkout calculates from your billing address.

Questions

Pricing questions.

How does the pilot work?

Choose Starter, Pro, or Business with monthly billing. For the first three monthly invoices, your plan and any add-ons you turn on are 50% off. An add-on you add partway through is half price only for the pilot time that's left. Usage is full price. From the fourth invoice everything bills at full price, unless an admin changes or cancels it first. The pilot plan shows who to invite, what to set up, how to launch on day one, and what happens after, for the playbook you pick.

How does Ranx compare with Culture Amp, Lattice, or Qualtrics?

Most engagement platforms survey, analyze, and track an action plan. Business also includes a ready-to-run package for each initiative and Lift, which shows what moved after the work. The side-by-side comparison checks each platform against its own public pages, and prices the work the others leave to your team or to consultants.

Can we change plans or add-ons later?

Yes, in Account Admin. Upgrades and new add-ons are charged right away for the rest of the billing period. Downgrades and removed add-ons credit the unused time on your next invoice.

Can we switch between monthly and annual billing?

Yes. To go from monthly to annual, choose Switch to annual billing in Account Admin: the year is charged right away, less a credit for the unused part of your month, and costs about 20% less than paying monthly. During a pilot, the switch ends the half-price months. To go from annual to monthly, ask us and it takes effect at your renewal. Changing plans in the app keeps your current billing cadence.

What happens if we go over our responses?

Nothing stops. Responses over your allowance are $0.05 each on the next invoice. If you're often far over, a pack of 10,000 more responses a month costs less once you're about 6,000 over.

How do we cancel?

An admin cancels in Account Admin under Manage billing. The plan stays active until the end of the period you've paid for; partial periods aren't refunded.

What if a payment fails?

Plan and add-on changes pause until the payment goes through. After a seven-day grace period, survey links pause too. Everything resumes as soon as the payment succeeds.