Your pilot plan

Run the End-of-Term Course Feedback as a 90-day pilot.

Decide what to keep or change for the next course.

  • ED Learner
  • Suggested: at the end of the term
  • 4-10 min to answer
  • 50% off the plan and its add-ons for the first three monthly invoices.
  • About 7 hours of your own time over the 90 days, by our estimate

Before you start

Who to invite, and what to have ready.

Who to invite

Each person is invited on their own, when the moment happens (suggested: at the end of the term). Include everyone it applies to, not a sample. Results show once a group has at least 5 responses, so they build up over several weeks.

What to have ready
  • Your student roster: upload a CSV with each student's email and name.
  • An event feed: your system tells Ranx when the event happens, using a key you create in Ranx. Past events can be sent in bulk, up to 500 at a time.
  • One owner for the program, plus a colleague invited as a second admin, so it never depends on one person.
  • A short note to your students saying why you're asking and when they'll hear what changes.

Week 1

Your first survey live on day one.

  1. Day 1
    Set up your workspace

    Check out, set up your workspace, and invite a colleague as a second admin.

    Your time: about 15 minutes
  2. Day 1
    Bring in your students

    Upload or connect your students, so each event can be matched to a person.

    Your time: about 45 minutes
  3. Day 1
    Connect the event feed

    Create the key in Ranx and give it to whoever runs your system. Once it sends events, send recent past events in bulk to see it working.

    Your time: about 30 minutes
  4. Day 1
    Walk the survey and set the timing

    Take the survey yourself and adjust any wording. It starts as a draft. Turn on reminders: up to two, a few days apart.

    Your time: about 30 minutes
  5. Day 1
    Turn it on

    Invitations now go out on their own, one person at a time, when the moment comes.

    Your time: about 5 minutes
  6. Days 2–7
    Check the first invitations

    Confirm the first invitations went out to the right people at the right time.

    Your time: about 15 minutes

The 90 days

From first answers to a decision.

Act and Lift, where improvements get owners and their results are checked: included in Business and Enterprise; Act and Lift Essentials add-on on Pro. On other plans, keep the owners and dates in your own tracker.

  1. Day 1
    First survey live

    The program is on, and invitations go out as each moment happens.

  2. About day 21
    Read what to fix first

    Once enough answers are in, Rank shows the ranked list of what matters most and how it scores.

    Your time: about 1 hour
  3. Day 30
    Choose what to act on

    Use Drivers to see what each priority is linked to, choose a few improvements, give each one an owner, and tell the people who answered what will change.

    Your time: about 2 hours
  4. Day 75
    Pilot review

    A conversation with us about what you learned, what changed, and whether to continue.

    Your time: about 30 minutes
  5. Day 90
    Plan the next round

    Schedule the next survey. Lift's first read comes with it: Lift reads an improvement against a survey that closes six weeks to 90 days after its work started.

    Your time: about 30 minutes
  6. Before day 91
    Continue or cancel

    Full price starts with the fourth monthly invoice. Continue, or cancel before day 91.

See the pack an owner gets on day 30 · See this playbook's questions · Plan a different playbook · What each feature does

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